In a world of mind-blowing technology, Park On Call is humanizing a de-humanized effort: garage automation. We bring a personal touch to your garage technology.
Our customer care team puts your customers first 24-hours a day to provide parking-related service for your facilities.
Our job is to maximize the financial benefits of garage automation by providing cost-effective remote customer assistance.
We log everything. Every transaction is tracked, and every gate vend is recorded to assist in proper cash controls.
Our robust operating system allows our team to respond effortlessly to each customer call. 24 hours a day. 7 days a week. 365 days a year.
Park On Call’s service has been a critical piece to our municipal parking operation. It fills a tremendous need, combining both timely, round-the-clock responsiveness and good customer service. The detailed daily reports have helped us better understand and refine processes in the back office, and Cam and the phone team have been very responsive when the need arises.
- Billy K., Park City Municipal Corp.
I’ve been lucky enough to work with Park on Call for the past two years and they have been nothing but professional and on top of their game. They are also incredibly flexible and work incredibly hard to meet my business’ changing needs. We had a situation where we couldn’t ticket properly and after one phone call with the crew at Park on Call our records were adjusted and we got back to business as usual!
- Kyle G., Account Manager, Towne Park
I struggled with poor answering services for my parking facilities for over a year. I was told about Park on Call by a coworker who was very happy with the service both he and his customers received from them. That is when I decided to give them a try, and they have been great. Answer times are great no matter what time of day or night. The staff is very friendly and really work hard to get familiar with the different aspects and nuances of each individual facility.
- Nick L., Parking Asset Manager at Park Place – Parking Company of America
Every time we answer a call we don't just solve the problem, we make a connection. We are committed to making every aspect of a customer's experience a positive one.